Matter Services

Support Member Application

Thank you for your interest in joining the Matter Support Team. Support members assist users, answer product questions, document problems, and help keep Matter’s community welcoming and organized. Please answer each question honestly and with enough detail for us to understand how you would handle the role. Do not provide your legal name, age, birthday, email address, phone number, school, home address, exact location, or any other real-world personal information. We only need information connected to your Matter, Discord, or Roblox presence. Any use of AI (Artificial Intelligence) will result in an automatic denial. If you don't receive a response after a week, open a ticket in our support server.

Member Safety Team Application

Thank you for your interest in joining the Matter Moderation Team. Moderators help enforce community rules, respond to reports, document incidents, and keep Matter’s Roblox and Discord communities safe and welcoming. Please answer honestly and provide enough detail for us to understand your judgment. Do not provide your legal name, age, birthday, email address, phone number, school, home address, exact location, or other real-world personal information. We only need information connected to your Matter, Discord, or Roblox presence. Any use of AI (Artificial Intelligence) will result in an automatic denial. If you don't receive a response after a week, open a ticket in our support server.